LAST UPDATED DATE: 14 FEB, 2025
Welcome to XtraMG (“we,” “us,” or “our”). By accessing or using our website, xtramg.com (“Website”), you agree to comply with and be bound by the following Terms and Conditions (“Terms”). Please read these Terms carefully before using our services. If you do not agree to these Terms, you must not use the Website.
1. Acceptance of Terms
By accessing, browsing, or placing an order on XtraMG, you acknowledge that you have read, understood, and agree to be legally bound by these Terms, our Privacy Policy, Refund and Returns Policy, and all applicable laws and regulations. These Terms constitute a legally binding agreement between you and XtraMG.
2. Eligibility
To use XtraMG, you must:
- Be at least 18 years of age or the legal age of majority in your jurisdiction.
- Possess the legal authority to create a binding contractual obligation.
- Use the Website only for lawful purposes and in compliance with these Terms.
If you are accessing the Website on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
3. Account Registration
- Account Creation: To access certain features, you must create an account by providing accurate and complete information.
- Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately of any unauthorized use.
- Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
4. Product Information and Pricing
- Accuracy: While we strive to provide accurate product descriptions, images, and pricing, errors may occur. We reserve the right to correct inaccuracies and cancel orders arising from such errors.
- Prescription Medications: Prescription products require a valid prescription from a registered medical practitioner. By uploading a prescription, you confirm its authenticity and compliance with applicable laws.
- Pricing: Prices are subject to change without notice. All taxes and shipping charges are additional unless stated otherwise.
5. Order Placement and Acceptance
- Order Confirmation: Placing an item in your cart does not reserve the product. Orders are confirmed only after payment is processed.
- Cancellation: You may cancel orders before shipment by contacting our customer support team.
- Shipping: Delivery timelines are estimates and not guaranteed. We are not liable for delays caused by third-party logistics partners or unforeseen circumstances.
6. Payments
- Payment Methods: We accept payments via credit/debit cards, net banking, UPI, and other secure payment gateways.
- Fraud Prevention: We reserve the right to refuse or cancel orders suspected of fraudulent activity.
- Billing Disputes: Report billing discrepancies within 7 days of transaction.
7. Intellectual Property
- Ownership: All content on the Website (e.g., logos, text, graphics) is the property of XtraMG or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- Limited License: You may access and use the Website for personal, non-commercial purposes only. Unauthorized use, reproduction, or distribution of content is prohibited.
8. Prohibited Activities
You agree not to:
- Use the Website for illegal purposes or to violate any laws.
- Upload false prescriptions, counterfeit content, or harmful software.
- Engage in data mining, scraping, or other unauthorized use of the Website.
- Impersonate any person or entity or misrepresent affiliations.
9. Third-Party Links and Services
The Website may contain links to third-party websites or services. We do not endorse or assume responsibility for their content, privacy practices, or terms. Accessing third-party links is at your own risk.
10. Disclaimer of Warranties
THE WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. XTRAMG DISCLAIMS ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, ERROR-FREE, OR VIRUS-FREE SERVICES.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, XTRAMG AND ITS AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM:
- USE OF OR INABILITY TO USE THE WEBSITE.
- UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA.
- ANY PRODUCTS OR SERVICES PURCHASED THROUGH THE WEBSITE.
12. Indemnification
You agree to indemnify and hold harmless XtraMG, its directors, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your:
- Violation of these Terms.
- Misuse of the Website or products.
- Breach of applicable laws or third-party rights.
13. Termination
We reserve the right to terminate or restrict your access to the Website at any time, with or without cause or notice. All provisions of these Terms that by their nature should survive termination shall remain in effect.
14. Governing Law and Dispute Resolution
- Governing Law: These Terms are governed by the laws of [Insert Country/State], without regard to its conflict of laws principles.
- Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in [Insert City/State] under the rules of [Insert Arbitration Body].
15. Amendments
We may update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.
16. Contact Us
For questions or concerns regarding these Terms, please get in touch with our online support team by visiting the Contact Us page or mail us at support@xtramg.com.
By using XtraMG, you acknowledge that you have read, understood, and agree to these Terms and Conditions.
XtraMG – Shop Smart, Stay Healthy!