LAST UPDATED DATE: 14 FEB, 2025
At XtraMG, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, xtramg.com, or use our services. By accessing or using XtraMG, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
Personal Information
- Contact Details: Name, email address, phone number, and shipping address.
- Account Information: Username, password, and profile details.
- Payment Information: Credit/debit card details, billing address, and transaction history (processed through secure payment gateways).
- Health Information: Prescriptions, medical history, and health-related data (only with your explicit consent).
Non-Personal Information
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the website, and browsing patterns.
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and analyze website traffic.
2. How We Use Your Information
- To process and fulfill your orders, including delivering products and managing returns.
- To verify prescriptions and ensure compliance with legal requirements.
- To provide personalized recommendations and improve your shopping experience.
- To communicate with you about orders, promotions, and updates.
- To analyze website usage and improve our services.
- To comply with legal obligations and protect against fraudulent activities.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operations (e.g., payment processing, delivery, and analytics).
- Legal Compliance: When required by law or to respond to legal processes (e.g., court orders or government requests).
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
- Consent: With your explicit consent for specific purposes.
4. Data Security
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: Sensitive data is encrypted during transmission and storage.
- Access Controls: Limited access to personal information based on role-based permissions.
- Regular Audits: Periodic reviews of our security practices to ensure compliance with industry standards.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the data we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing communications or disable cookies through your browser settings.
- Withdraw Consent: Withdraw consent for specific data processing activities.
To exercise these rights, please contact us at [Insert Contact Information].
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Analyze website traffic and user behavior.
- Deliver targeted advertisements.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing any personal information.
8. Children’s Privacy
XtraMG does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
If you are accessing XtraMG from outside [Insert Country], please note that your data may be transferred to and processed in [Insert Country], where data protection laws may differ. By using our services, you consent to such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and your continued use of XtraMG constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch with our online support team by visiting the Contact Us page or mail us at support@xtramg.com.
Thank you for trusting XtraMG with your personal information. We are dedicated to safeguarding your privacy and providing a secure and seamless shopping experience.
XtraMG – Shop Smart, Stay Healthy!